Support and Helpdesk

IFM is committed to the support of its customers. A dedicated team of Software professionals and technology specialists is available to assist users with any issues regarding the use, application, and extension of Solutions.



Customers must purchase IFMs Maintenance option to make use of these support services. Maintenance also allows customers to upgrade their software with new versions released during the Maintenance period. IFM provide all end-user support.

Adhoc Helpdesk and maintenance can be supplied on an hourly rate to customers not on Maintenance, please contact IFM for a quote.

All IFM products and solutions come with extensive documentation, including online help and a comprehensive user guide. We supply a reference guide for developers working with IFM products and solutions.



Training Services

IFM provide standard training courses from their office locations in Sydney CBD and Perth where training facilities are available including fully working training environment or train on customer sites.




Please contact your nearest IFM Centre for more information.

IFM offer training courses in the follow Products.

 Product:

 Cadcorp SIS Map Manager

 Cadcorp SIS Map Editor

 Cadcorp SIS Map Modeller

 Cadcorp SIS Admin

 Cadcorp GeognoSIS Admin

 Cadcorp Web Layers Admin

 Cadcorp mSIS

 Cadcorp GISLink Course


 IFM SISfm Enquiry Admin

 IFM e-Map Admin

 IFM Enquriy.NET Admin

 IFM TabSIS

 IFM Metadata Admin

 IFM Spatial Database (PostGIS)


 Archibus Admin

 Archibus Web central Admin

 Archibus Space

 Archibus Building Operations

 Archibus Lease and Property

 Archibus AutoCAD integration

 Archibus Furniture and Equipment

 Archibus - Other Modules 


 Custom GIS Courses

 Custom FM Courses

 Custom CAD Courses

 Autodesk Product Courses can be
 arranged.

 Duration:

2

3

4

1

1

1

1

1


1

0.5

1

1

0.5

1


2

2

1

1

1

1

1

1


TBA

TBA

TBA

1 to 5 days